Policies & Warranties | iBuyWorldWar2.com

Warranties:

We take pride in the level of detail that goes into the descriptions and (more importantly) the photographs of each and every item we sell. Due to the unique nature of wartime used items, each piece is going to have conditional elements that differ. We do our best to point out all flaws, no matter how minor, but if you’d like additional information on an item, including additional or hi-resolution images, feel free to contact us.

Guarantees:

All items purchased from iBuyWorldWar2.com are guaranteed to be pre-1945 unless noted in the item details. We do not clean, buff, polish or otherwise alter the items we sell. All items are in the same condition as when they were received. Since many of our items are direct veteran or veteran family purchases, many items are as they were at the end of the war. If we’ve modified an item in any way, for any reason, we disclose the modification in the item’s description. We believe that many historic items should be preserved in the condition they were in when returned from the war, unless preservation measures are necessary in order to maintain the integrity of the item (such is the case with paper and some leather items).

Layaway:

We offer layaway plans on items (or total purchase amounts) of $700 and higher. All layaway payments must be made via postal money order, cashiers check, personal check, company check or Western Union Moneygram. We do not accept PayPal payments on layaway purchases due to the high fees associated with their service. Holding items in layaway results in higher costs for us versus simply selling the item(s) outright.

The way our layaway program works is as follows:

We require 25% of the total purchase amount to be in-hand before placing a hold on the item(s). In some cases (at our discretion) we’ll place the item(s) on hold for a period of 24 hours, and require a scan of the payment’s tracking information once mailed in order for the item(s) to remain on hold. We require equal payments on the balance every 30-days for no more than 3 months total. If payments are not made on time, and/or full payment is not made by the close of the 3rd month, we charge a 30% fee (which covers our losses for the time the item(s) were taken off the market), and return any remaining balance to the buyer.

Note: Layaways are at our discretion. We reserver the right to refuse, discontinue or modify the terms of the layaway option at any time, for any reason.

Payment & Fees:

We accept payment via the following methods, with a 3% discount applied to the order total when using methods noted as applicable below.

Credit Cards via PayPal (using our Shopping Cart checkout system)
Personal Check (3% discount on order total)
Company Check (3% discount on order total)
Postal Money Order (3% discount on order total)
Cashier Check (3% discount on order total)
Western Union Moneygram (3% discount on order total)

(Note: International buyers, please contact us for acceptable payment options, and review the “International Buyers & Sellers” section below.)

Returns:

All items sold carry a 48-hour inspection period (unless otherwise noted), beginning the moment the item is received by the purchaser. We’ve found that the majority of our buyers consider 48-hours ample time for an in-hand inspection. If within that 48-hour time frame you aren’t satisfied with your purchase, contact us for a return authorization. Once the item has been received we’ll issue a refund (minus a modest 10% restocking fee and shipping if we covered the cost to ship), as long as the item is in the exact condition it was in when it left our facility. We provide high quality photos and detailed descriptions of every item, and are happy to provide additional hi-resolution photos on request in order to avoid unexpected surprises when items are received. If there is evidence of tampering, disassembly, cleaning, buffing, or other modifications, the item will not be refunded and the item(s) will be returned back to you. We compare every returned item to the original hi-resolution images in our archive files so please take care to handle the item(s) properly once received.

You must notify us in advance, and within the 48-hour return window, for a return to be accepted — no exceptions. In some cases, an RMA number may be issued (not always necessary), and will need to be included on the label or inside the package. All returns shipping costs are at the buyers expense, and the package MUST be insured for the full purchase price, with signature confirmation.

International Buyers & Sellers:

We’re happy to sell (and buy from) our many international visitors. If you’re outside the United States and interested in selling your item(s) to us, we’ll first review photos of your item(s) to determine a price that is agreeable by both parties. We require the item(s) be shipped to our facility for inspection prior to payment. We will not assume any of the risk of damage or seizure by Customs or Postal officials, even if the package is insured. Once the item(s) have been received at our facility, our experts will hand inspect each item and if everything is approved payment will be made via PayPal.

If you’re outside the US, and interested in purchasing an item(s), you must first contact us to arrange payment and discuss shipping options (international buyers will not be able to use our website checkout system). We’ll do everything we can to accommodate our international buyers, but we cannot assume any of the risk associated with international shipping, including (but not limited to) damage or seizure by Customs or Postal officials, lost packages, damaged packages, or any other circumstance where the package does not arrive at the shipping destination as expected, even if the package was insured. Please review and understand your local import, postal and shipping laws and regulations prior to ordering.